RESIDENT RESOURCES
Thank you for choosing Alexander Heights! We want to make your tenancy at easy and convenient, so we've provided some helpful resident resources below. If you have any questions, please reach out to your onsite manager. We're here to help.
Options for paying rent:
1. Securely by credit card or ACH withdrawal on the Resident Portal.
2. By check or guaranteed funds at your onsite manager's office. Check with your onsite manager to see if there is a drop box for after-hours payment.
3. By check or guaranteed funds in person or by drop box at the property manager's office:
TMG Property Management Services NW
7710 NE Vancouver Mall Dr Ste B
Vancouver WA 98662
Monday - Friday 8:30 am - 5:30 pm
Saturday 9:00 am - 4:00 pm
Please note that rent is due on the 1st of the month, and is considered late on the 5th.
Routine Maintenance Requests
You may request non-urgent maintenance by logging into the Resident Portal or visiting your onsite manager's office.
24-Hour Emergency Maintenance
Please call (833) 280-4371 for emergencies that cannot wait until regular business hours (fire, burst pipe, flood, gas leak, or similar).
| Office Hours | |
| Monday - Friday | 8:30 am - 5:30 pm |
| Saturday | 9:00 am - 4:00 pm |
| Sunday | Closed |
